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Our support

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E-mail

ab.usa@juliateamgeist.com

​

sales@juliateamgeist.com

Phone

1 (786) 849-0891

1 (954) 326-1048

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Support & Contact

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  • Why 100 Capsules?
    We've curated this box with 100 premium coffee capsules because we believe in offering you more value for your money - $0.65 per capsule. Imagine indulging in your favorite brew without the hassle of constantly restocking. With our Box, you'll always have a rich, aromatic cup within arm's reach. Save Big on Shipping: We get it – shipping costs can add up. That's why we've designed our Mega Box to not only save you money on the capsules themselves but also to significantly cut down on shipping expenses.
  • Where can I buy Julius Meinl pods that are biodegradable?
    Julius Menil's biodegradable pods are only available through our website to ensure high quality with emphasis on customer service.
  • How long does it take to receive my order?
    All orders placed before eleven are processed on the same day. Once an order is processed, it is queued to be packed and shipped off to you within 1-3 business days from our warehouse in Florida. Our shipping partners estimate a 1-5 business days shipping timeline after they receive the package.
  • Does Julia Teamgeist ship internationally?
    Unfortunately, we do not ship outside the United States.
  • My order has been damaged, and missing or incorrect items were sent. What should I do?
    Please contact our customer service. Email: ab.usa@juliateamgeist.com or call during our office hours Mon- Fri 6:00 AM to 5:00 PM EST 1(786) 849-0891
  • My coffee seems to be past the Best by Date.
    Julius Meinl coffee is roasted and packed in Italy. The packaging plant uses European standard dating. DD/MM/YY. If your coffee is past the best by date please contact our customer satisfaction team ab.usa@juliateamgeist.com or sales@juliateamgeist.com
  • Are Julius Menil coffee pods GMO-free
    Julius biodegradable coffee pods are labeled EU organic and do not contain GMO ingredients.
  • Do Julius Menil coffee pods contain any allergens or gluten?
    Julius Menil coffee pods do not contain any additives.
  • Are Julius Meinl coffee pods aluminum and plastic-free?
    Yes, our Julius Meinl biodegradable coffee pods do not contain aluminum or plastic. Good for you, good for the earth.
  • On which machines can I use Julius Menil coffee pods?
    Our coffee pods fit in all Nespresso Original machines Creatista Pro Creatista Plus Lattissima One Gran Lattissima CitiZ Platinum CitiZ Essenza Mini Pixie
  • How can I cancel my subscription?
    Please contact our customer service. We will need an email request to cancel your subscription by the next business day. Email ab.usa@juliateamgeist.com
  • How can I change my address on my subscription?
    Please contact our customer service. Email: ab.usa@juliateamgeist.com or call during our office hours Mon-Fri 6:00 AM to 5:00 PM EST 1(786) 849-0891
  • How many pods are in a box?
    There are 100 pods in the case, packed in 10 pods per box for easy storage. $0.65 per capsule.
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